Our Service Guarantee
Our Commitment to Quality and Your Satisfaction
Quality You Can Count On
At Farmer's Appliance Parts & Services, we stand behind every repair we perform with comprehensive guarantees.
Parts Warranty
90-day warranty on all genuine parts
Labor Guarantee
30-day workmanship guarantee
Satisfaction Guarantee
We make it right if you're not happy
Price Match
We'll match competitor pricing
What We Guarantee
Our comprehensive guarantees ensure you receive the highest quality service and lasting repairs.
Parts Warranty
All genuine manufacturer parts we install are covered by a 90-day warranty against defects and functionality issues. If a part fails within this period due to manufacturing defects, we'll replace it at no additional cost.
We source parts directly from original equipment manufacturers or reputable suppliers to ensure compatibility and reliability. Our technicians will always use the appropriate part for your specific appliance model and make.
Labor Guarantee
Our technicians' workmanship is guaranteed for 30 days from the date of service. If the same problem reoccurs within this timeframe, return our team and we'll correct the issue without charging for labor.
This guarantee covers the specific repair we performed. If a new, unrelated issue arises, standard service rates will apply. We believe this policy encourages our technicians to do the job right the first time.
Satisfaction Guarantee
If you're not satisfied with any aspect of our service, from scheduling to the completed repair, we want to know. Contact our office within 7 days of service, and we'll work with you to address your concerns.
Our goal is to build long-term relationships with our customers through exceptional service. We understand that appliance repair can be stressful, and we strive to make the experience as smooth and worry-free as possible.
Diagnostic Guarantee
We offer a comprehensive diagnostic service to identify the root cause of your appliance issues. If you choose to proceed with repairs through us, the diagnostic fee is waived.
Our technicians use their expertise and specialized tools to accurately diagnose problems, ensuring we address the actual issue rather than just symptoms. This approach saves you time and money in the long run.
Price Match Guarantee
We believe in fair, transparent pricing. If you find a lower quote from a licensed, reputable appliance repair service for the same repair, we'll match their price.
Simply provide us with the written estimate from the competitor, and we'll review and honor the matched price for comparable parts and service. Our goal is to provide exceptional value without compromising on quality.
Emergency Service Commitment
When your appliance breaks down, we understand it can be urgent. We prioritize emergency repair requests and strive to offer same-day or next-day service whenever possible.
Our technicians arrive on time and prepared with the tools and common parts needed to complete most repairs during the initial visit. We respect your schedule and your home, working efficiently to minimize disruption.
Our Promise to You
Quality First
At Farmer's Appliance Parts & Services, we stand behind every repair we perform. Our service guarantee is simple: if you're not completely satisfied with our work, we'll make it right. We treat your appliances as if they were our own, ensuring lasting repairs you can depend on.
We believe in transparent pricing, honest assessments, and quality artistry. When you choose us for your appliance repair needs, you're choosing a team that cares about your satisfaction as much as the quality of our repairs.
Built on Trust
Our guarantees are backed by decades of experience and thousands of satisfied customers. We've built our reputation on doing the right thing for our customers, every time.
From the moment you call us to the completion of your repair, we're committed to providing exceptional service that exceeds your expectations.
Experience the Farmer's Difference
Our guarantee is backed by decades of experience and thousands of satisfied customers.
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